Information We Collect

When you contact us for corporate flower arrangements or gift services, we gather information you willingly supply. This covers your name, company name, email, phone, delivery addresses, and any particular specifications for your floral requests. Payment details are also collected during checkout, though they are handled securely by our payment partners.

For corporate clients, we might obtain extra business details like company registration information, preferred delivery timelines, and budget constraints to tailor our services to your corporate needs.

Our site automatically gathers certain technical data when you browse. This covers your IP address, browser, device details, and navigation paths through the site. We use it to enhance performance and learn how clients discover our offerings.

How We Use Your Information

We mainly use your personal data to fulfill floral orders and deliver strong customer support. This encompasses order processing, arranging deliveries, crafting bespoke arrangements to match your specifications, and keeping you informed about your service needs.

We also utilize information to enhance our services and the website experience. This helps us identify which corporate floral solutions are most beneficial to our clients and how we can better serve the business community in United Kingdom

Information Sharing and Disclosure

ValeOrchidGlimmer respects privacy and does not sell your personal data to third parties. We share information only when needed to deliver our services or when legally required.

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

We may reveal information when required by law, a court order, or government request. We may also share it to safeguard our rights, property, or safety, or that of our customers and staff.

Data Security Measures

We prioritize safeguarding your personal data and apply suitable technical and organizational safeguards to shield it. This comprises secure storage, encrypted transmission, and restricted access to personal information inside our organization.

Although we employ robust security measures, no online transmission method is entirely foolproof. We regularly update our security practices to guard against emerging threats.

Your Privacy Rights

You hold important rights over your personal data. Depending on laws, you may be entitled to access, rectify, erase, or limit how your data is used.

To exercise these rights, contact us via the details at the end of this policy. We will respond within a reasonable period as required by applicable law.

Data Retention

We keep personal data only as long as needed to deliver our services and comply with legal obligations. Retention durations vary by data type and purpose collected.

Cookies and Website Tracking

Our site uses cookies and similar technologies to enhance your browsing experience and to understand how visitors interact with our site. Cookies help us remember your preferences and assess site performance.

You can adjust cookie settings in your browser. Note that turning off certain cookies may affect how the site works. For full details about our cookie practices, please review our Cookie Policy.

Third-Party Links

Our site may include links to third-party websites or services. This privacy policy covers only ValeOrchidGlimmer and our site. We are not responsible for the privacy practices of external sites.

We encourage you to review the privacy policies of any third-party websites you visit through links on our site.

Policy Updates

We may revise this privacy policy from time to time to reflect changes in our practices, offerings, or legal obligations. If substantial changes occur, we will adjust the "Last Updated" timestamp at the top of this policy.

We invite you to review this policy from time to time to stay informed about how we guard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we handle your information, please get in touch with us.